CNN/Money One for credit card only hard offer form at $9.95 One for risk-free form at $14.95 w/ $9.95 upsell  
CNNMoney.com
News > International
graphic
Royal Bank of Canada: glitch fixed
RBC's operations should return to normal this weekend, many branches will be open to help clients.
June 4, 2004: 4:32 PM EDT

NEW YORK (CNN/Money) - Royal Bank of Canada, the country's largest bank, said Friday it has fixed a computer glitch that has affected many of its customers in the past week and its bank account operations should return to normal this weekend.

A technical problem that started on May 31 prevented client transactions, such as deposits, withdrawals and payments, from showing up in account balances.

The glitch was fixed Tuesday, but a huge backlog in verifying transactions has caused a delay in adjusting account balances, a spokeswoman for Royal Bank said on Friday.

"We have fixed the root of the problem, but now we're trying to update the system," said Judi Levita, a spokeswoman for RBC. "We are keeping many of our branches open this weekend to help customers affected by this."

RBC has about 10 million banking clients in Canada and processes about 10 million transactions a day, Levita told CNN/Money.

The bank said the problem had not affected customers outside of Canada.  Top of page




  More on NEWS
Community lenders hit the funding jackpot
Personal income: Biggest bump in 6 months
Don't mess with Texas: More Americans moving in
  TODAY'S TOP STORIES
Exxon's unwanted drama over drilling
New home sales plunge in November
Stocks hang on after weak housing report




graphic graphic

© 2009 Cable News Network. A Time Warner Company. All Rights Reserved. Terms under which this service is provided to you. Privacy Policy. Advertising Practices.
Copyright © 2009 BigCharts.com Inc. All rights reserved. Please see our Terms of Use.
MarketWatch, the MarketWatch logo, and BigCharts are registered trademarks of MarketWatch, Inc.
Intraday data provided by Interactive Data Real-Time Services and subject to the Terms of Use.
Intraday data is at least 20-minutes delayed. All times are ET.
Historical, current end-of-day data, and splits data provided by Interactive Data Pricing and Reference Data.
Fundamental data provided by Morningstar, Inc..
SEC Filings data provided by Edgar Online Inc..
Earnings data provided by FactSet CallStreet, LLC.