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Technology > Personal Tech
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Dell recalls 990,000 AC adapters
Adapters can overheat, potentially causing a fire risk or electrocution hazard, company says.
October 8, 2004: 8:38 AM EDT

NEW YORK (CNN/Money) - Dell Inc. is recalling 990,000 AC adapters made for their notebook computers, warning that the adapters may overheat to pose fire risk and electrocution hazard to users.

Dell's recalled adapters were manufactured in China and sold between Sept. 1998 through Feb. 2002.  
Dell's recalled adapters were manufactured in China and sold between Sept. 1998 through Feb. 2002.

Dell's Web site and customer service center sold the computers with adapters from September 1998 through February 2002 for $1,500 to $3,200.

The adapters were manufactured in China and sold separately for $30 and $70. The recalled adapters were used primarily with Dell Latitude, Precision and Inspiron notebook personal computers.

The notebook computers have the following model number, which can be found either on the surface of the computer or printed on a label on the bottom of the computer:

-- Latitude: CP, CPi, CPiA, CPtC, CPiR, CPxH, CPtV, CS, CSx, CPxJ, CPtS, C500, C510, C600, C610, C800, C810, V700, C-Dock, C-Port

-- Inspiron: 2500, 2600, 3700, 3800, 4000, 4100, 4150, 5000, 5000e, 7500, 7550, 8000, 8100, Advanced Port Replicator, Docking Station

-- Precision: M40

Customers can identify the adapters with the word "DELL" and "P/N 9364U," "P/N 7832D" or "P/N 4983D" printed on the back of the unit.

The Consumer Product Safety Commission (CPSC) advised consumers with these adapters to immediately contact Dell to determine if they are included in the recall. Separately, consumers are advised to discontinue use of any recalled adapters.

Dell said it will send consumers with recalled adapters a free replacement adapter.

Customers can also contact Dell at 1-800-418-8590 from 9 a.m. to 6 p.m. CT Monday through Friday, or consult Dell's Web site at http://www.delladapterprogram.com.  Top of page




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