Segway recalls 23,500 scooters
Company says software glitch may cause wheels to reverse, causing injuries to the rider.

NEW YORK (CNNMoney.com) -- Segway Inc. is recalling about 23,500 of its electric scooters because the wheels can reverse direction and cause the rider to fall.

Owners should stop using the devices immediately and contact Segway for a free software upgrade to fix the problem, the Consumer Product Safety Commission said Thursday.

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Segway is recalling about 23,500 scooters due to a software problem.

The recall affects Segways sold between March 2002 and mid-September of this year.

There have been six reports where the scooter has not operated properly, resulting in head and wrist injuries for users, Segway said.

Segway owners can reach the company at (800) 750-6557 or visit www.segway.com to register for the software upgrade.

Among Segway's competitors in the electronic vehicle market are the Japanese company Sanyo (Charts) and U.S.-based Zap (Charts).

Segway creator Dean Kamen drummed up much anticipation for the launch of his invention in December, 2001, saying it would transform the way people work and live.


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Most stock quote data provided by BATS. Market indices are shown in real time, except for the DJIA, which is delayed by two minutes. All times are ET. Disclaimer.

Morningstar: © 2014 Morningstar, Inc. All Rights Reserved.

Factset: FactSet Research Systems Inc. 2014. All rights reserved.

Chicago Mercantile Association: Certain market data is the property of Chicago Mercantile Exchange Inc. and its licensors. All rights reserved.

Dow Jones: The Dow Jones branded indices are proprietary to and are calculated, distributed and marketed by DJI Opco, a subsidiary of S&P Dow Jones Indices LLC and have been licensed for use to S&P Opco, LLC and CNN. Standard & Poor's and S&P are registered trademarks of Standard & Poor’s Financial Services LLC and Dow Jones is a registered trademark of Dow Jones Trademark Holdings LLC. All content of the Dow Jones branded indices © S&P Dow Jones Indices LLC 2014 and/or its affiliates.