4 of 10
BACKNEXT
Anonymous
Years as a debt collector: 16
Current job: Anonymous

One of the guys in a nearby cubicle called up debtors and posed as a legal counsel. He would tell them to raise their right hand and promise to tell the truth, and then he would drill them with personal questions and badger them, saying throughout the conversation, "Do you still have your right hand raised? You do realize you're under oath, right?"

He could get away with things like this because most consumers just don't know their rights.

Collectors constantly called debtors with the intent of harassing and intimidating them. If someone hung up, they would say, "Oh yeah? You're gonna hang up on me?" and they would call the person right back. It would become a battle.

If a consumer asked to speak with the collector's supervisor, the agent would simply pass the phone along to the guy sitting next to him, who was likely to be just as abrasive.

I heard so many coworkers call people "good for nothing losers" and tell debtors to "get off your fat a** and go find a job." They do it because they're frustrated -- they're trying to make money and pay their own bills, and they're running into resistance.

I stayed in the business so long because the money was good -- I would make about $2,000 a month on top of my base salary -- but after a while, I ended up being dismissed because I wasn't aggressive enough. I was just a kind-hearted person, and I guess that was my downfall.

NEXT: Michelle Dunn
Last updated July 15 2010: 6:17 PM ET
More Galleries
8 must-have travel apps Whether you've got wanderlust or an airline grievance, here are some apps to pack onto your phone. More
Hot stocks: 10 record breaking companies The S&P 500 is trading at all-time highs, and many well-known businesses are leading the charge. Time to buy or sell? More
My biggest retirement mistake Five CNNMoney readers share stories about saving that you can learn from. What they would do differently if they had another chance. More

Special Offer
Market indexes are shown in real time, except for the DJIA, which is delayed by two minutes. All times are ET. Disclaimer Morningstar: © 2014 Morningstar, Inc. All Rights Reserved. Disclaimer The Dow Jones IndexesSM are proprietary to and distributed by Dow Jones & Company, Inc. and have been licensed for use. All content of the Dow Jones IndexesSM © 2014 is proprietary to Dow Jones & Company, Inc. Chicago Mercantile Association. The market data is the property of Chicago Mercantile Exchange Inc. and its licensors. All rights reserved. FactSet Research Systems Inc. 2014. All rights reserved. Most stock quote data provided by BATS.