(FORTUNE Magazine) – If last year set a low-water mark for corporate admiration, the results of our latest survey of thousands of businesspeople may signal a rebound: Companies' median scores rose 5% over the previous year. Three firms roared up the rankings: Xerox zoomed from No. 9 to No. 3 in computers; McDonald's supersized from No. 7 to No. 2 in food services; Washington Mutual vaulted to first place in mortgage services. And Calpine took its share of the heat in the energy industry meltdown, but it tops that embattled group this year.

The less fortunate include Freddie Mac and Tenet Healthcare, where accounting troubles and federal investigations, respectively, sent rankings tumbling; Oracle, which fell from No. 2 to No. 7 as it struggled to take over PeopleSoft; and Anadarko Petroleum, which plunged from No. 2 to No. 9 as growth slowed.

Here's how we did the calculations. For the industry list, the Hay Group started with the ten largest companies by revenue in 64 industries, including foreign firms with large U.S. operations. (In some cases it included 11 companies--see footnotes.) Then it asked 10,000 executives, directors, and securities analysts to rate the companies in their own industries on eight criteria (see table), using a scale of one to ten.

By contrast, for the top ten list, respondents selected the ten companies they admire most in any industry. They chose from a list of corporations that ranked in the top 25% overall last year, plus any that finished in the top 20% of their category. Because insiders may grade differently from the business world as a whole, high scorers on the industry lists don't always make the overall top ten. --Ann Harrington

Corporate reputation: eight key attributes To arrive at each company's score on the industry list (see foldout), we averaged its score for these eight criteria. Here are the three highest scorers in each category. The lowest overall? Bankrupt United Airlines parent UAL.

Innovation

Washington Mutual 8.76 Starbucks 8.62 Procter & Gamble 8.53

Financial soundness

United Parcel Service 9.67 Microsoft 9.50 Anheuser-Busch 9.30

Employee talent

Procter & Gamble 8.97 American Express 8.79 Walgreen 8.79

Quality of management

United Parcel Service 9.29 Liz Claiborne 9.07 Procter & Gamble 9.05

Use of corporate assets

United Parcel Service 9.00 Procter & Gamble 8.71 Berkshire Hathaway 8.65

Long-term investment

Exxon Mobil 9.42 United Parcel Service 9.30 Berkshire Hathaway 9.12

Social responsibility

United Parcel Service 9.00 Alcoa 8.72 Washington Mutual 8.57

Quality of products/services

Anheuser-Busch 9.25 United Parcel Service 9.17 Procter & Gamble 8.97

Where Companies in Their Industries

Financial Industry

1. Securities

2003/2002 SCORE

1 2 Goldman Sachs 7.07 2 1 Bear Stearns 7.04 3 6 Lehman Brothers Holdings 6.90 4 5 Merrill Lynch 6.62 5 3 Morgan Stanley 6.59 6 4 Charles Schwab 5.91 7 8 Franklin Resources 5.31 8 9 AXA Financial 5.25 9 7 A.G. Edwards 5.21 10 10 E*Trade Group 4.82

2. Megabanks

2003/2002 SCORE

1 1 Citigroup 7.98 2 3 Bank of America 7.09 3 6 National City 6.78 4 2 Wells Fargo 6.65 5 8 U.S. Bancorp 6.12 6 5 Bank One 6.08 7 7 Wachovia 6.02 8 4 SunTrust Banks 5.48 9 9 FleetBoston Financial 5.31 10 10 J.P. Morgan Chase 5.29

3. Superregional Banks

2003/2002 SCORE

1 1 Fifth Third Bancorp 7.46 2 2 Mellon Financial 7.18 3 7 SouthTrust 6.79 4 6 Regions Financial 6.75 5 3 State Street 6.71 6 4 BB&T 6.70 7 5 Bank of New York 6.12 8 9 KeyCorp 5.38 9 8 Comerica 5.35 10 10 PNC Financial Services Grp. 5.31

4. Consumer Credit

2003/2002 SCORE

1 1 American Express 8.50 2 2 MBNA 7.87 3 6 SLM Corp. 6.06 4 3 Capital One Financial 6.06 5 * Synovus Financial 5.96 6 * AmeriCredit 5.92 7 7 Metris 4.39 8 8 Providian Financial 4.18

5. Mortgage Services

2003/2002 SCORE

1 7 Washington Mutual 8.43 2 1 Golden West Financial 7.69 3 4 Countrywide Financial 6.96 4 2 Fannie Mae 6.69 5 * LandAmerica Financial Grp. 6.51 6 6 Fidelity National Financial 6.26 7 5 First American 6.17 8 3 Freddie Mac 5.92 9 * GreenPoint Financial 5.61 10 9 Sovereign Bancorp 5.49

6. Insurance: Life, Health

2003/2002 SCORE

1 1 Northwestern Mutual 7.53 2 2 Massachusetts Mutual Life 7.18 3 3 New York Life 6.94 4 5 AFLAC 6.73 5 4 TIAA-CREF 6.65 6 7 MetLife 6.46 7 * Principal Financial Group 6.45 8 6 Prudential Financial 6.25 9 9 John Hancock Finan. Svcs. 4.92 10 10 UnumProvident 3.95

7. Insurance: Property, Casualty

2003/2002 SCORE

1 1 Berkshire Hathaway 8.41 2 2 American Intl. Group 6.87 3 * Progressive 6.58 4 4 Allstate 6.56 5 5 Hartford Financial Services 6.54 6 3 USAA 6.46 7 * Travelers Property Casualty[1] 6.06 8 8 Liberty Mutual Group[2] 6.06 9 7 State Farm Insurance 5.87 10 6 Nationwide 5.84 11 10 Loews 5.18

*Not ranked last year. [1]Included because it spun off from Citigroup in 2002. [2]Changed name from Liberty Mutual Insurance.

Shelter

8. Building Materials, Glass

2003/2002 SCORE

1 2 Vulcan Materials 8.03 2 * Martin Marietta Materials 6.50 3 1 Texas Industries 6.48 4 5 Owens Corning 5.88 5 4 Armstrong Holdings 5.67 6 3 USG 5.53

9. Engineering, Construction

2003/2002 SCORE

1 4 Fluor 7.04 2 1 Jacobs Engineering Group 7.04 3 3 Granite Construction 6.56 4 2 Peter Kiewit Sons' 6.51 5 5 CH2M Hill 6.43 6 7 URS 6.22 7 6 EMCOR Group 5.84 8 * Shaw Group 5.46 9 * Washington Group Intl. 5.22 10 9 Quanta Services 5.15

10. Furniture

2003/2002 SCORE

1 2 Herman Miller 7.87 2 1 Hon Industries 7.35 3 3 Leggett & Platt 7.07 4 4 Steelcase 6.60 5 5 La-Z-Boy 6.23 6 8 Sealy 6.16 7 7 Kimball International 6.13 8 6 Furniture Brands Intl. 5.85

11. Real Estate

2003/2002 SCORE

1 * Boston Properties 7.56 2 1 Simon Property Group 7.19 3 * Archstone-Smith 7.11 4 3 Equity Office Properties 7.08 5 * Vornado Realty 6.97 6 * Rouse 6.91 7 4 Equity Residential 6.81 8 2 Host Marriott 6.80 9 6 FelCor Lodging 5.84 10 5 AIMCO 5.17

12. Home Equip., Furnishings

2003/2002 SCORE

1 1 Fortune Brands 8.51 2 2 Newell Rubbermaid 8.22 3 3 Masco 6.32 4 4 Jacuzzi Brands[3] 5.12 5 * Griffon 4.81

13. Homebuilders

2003/2002 SCORE

1 1 Lennar 8.28 2 2 Centex 7.97 3 5 NVR 7.24 4 4 Toll Brothers 7.04 5 3 Pulte Homes 7.01 6 * Hovnanian Enterprises 6.54 7 8 Ryland Group 6.51 8 6 Beazer Homes USA 6.20 9 10 D.R. Horton 5.98 10 9 KB Home 5.88

*Not ranked last year. [3]Changed name from U.S. Industries.

Contracted Services

14. Diversified Outsourcing

2003/2002 SCORE

1 2 Cintas 7.72 2 7 Convergys 7.52 3 1 Aramark 7.35 4 4 US Oncology 6.84 5 3 Servicemaster 6.83 6 * Hewitt Associates 6.64 7 2[4] Paychex 6.61 8 8 Encompass Services 6.56 9 6 ABM Industries 6.03 10 10 Viad 5.11

15. Temporary Help

2003/2002 SCORE

1 1 Manpower 7.46 2 2 Robert Half International 6.88 3 3 Kelly Services 5.49 4 5 MPS Group 5.37 5 8 Spherion 5.29 6 7 Volt Information Sciences 4.84 7 4 CDI 4.66

16. Health Care

2003/2002 SCORE

1 1 WellPoint Health Networks 7.44 2 2 UnitedHealth Group 7.12 3 3 Anthem 6.97 4 6 Aetna 6.84 5 * Express Scripts 5.35 6 7 Humana 5.19 7 * AdvancePCS 5.14 8 4 HCA 4.92 9 9 Cigna 3.66 10 5 Tenet Healthcare 2.63

*Not ranked last year. [4]Rank in payroll services last year.

Consumer Products

17. Beverages

2003/2002 SCORE

1 2 Anheuser-Busch 8.69 2 4 Coca-Cola 7.53 3 3 Pepsi Bottling Group 7.34 4 6 PepsiAmericas 6.12 5 5 Adolph Coors 6.09 6 * Coca-Cola Bottling 5.74 7 7 Coca-Cola Enterprises 5.61 8 8 Constellation Brands 5.59 9 9 Brown-Forman 5.36

18. Consumer Food Products

2003/2002 SCORE

1 1[5] PepsiCo 7.71 2 1 Nestle 7.71 3 2 General Mills 7.30 4 3 Kellogg 6.68 5 4 Unilever 6.26 6 5 Sara Lee 5.77 7 6 H.J. Heinz 5.73 8 8 Campbell Soup 5.64 9 7 ConAgra Foods 5.56 10 9 Smithfield Foods 5.04

19. Tobacco

2003/2002 SCORE

1 1 Altria 8.39 2 2 UST 6.92 3 3 DIMON 6.76 4 5 Universal 6.51 5 4 R.J. Reynolds Tobacco 5.65

20. Apparel

2003/2002 SCORE

1 1 Liz Claiborne 8.47 2 2 Nike 7.85 3 6 Polo Ralph Lauren 6.39 4 7 Reebok International 6.35 5 4 VF 5.94 6 3 Jones Apparel Group 5.69 7 8 Phillips--Van Heusen 5.44 8 10 Kellwood 5.20 9 9 Levi Strauss 4.54 10 * Warnaco Group 3.67

21. Food Production

2003/2002 SCORE

1 3 Dean Foods 6.91 2 7 Pilgrim's Pride 6.49 3 1 Tyson Foods 6.35 4 * Corn Products Intl. 6.28 5 2 Gold Kist 5.99 6 8 Chiquita Brands Intl. 5.87 7 6 Seaboard 5.80 8 * Bunge 5.79 9 5 Archer Daniels Midland 5.35 10 10 Farmland Industries 3.84

22. Household, Personal Products

2003/2002 SCORE

1 1 Procter & Gamble 8.83 2 2 Colgate-Palmolive 6.76 3 3 Avon Products 6.59 4 5 Gillette 6.43 5 6 Kimberly-Clark 6.33 6 4 Estee Lauder 6.29 7 7 Clorox 5.63 8 * Energizer Holdings 5.46 9 8 Alberto-Culver 4.43 10 9 Stanley Works 3.93

*Not ranked last year. [5]Rank in beverages last year.

Stores and Distributors

23. Wholesalers: Electrn., Office

2003/2002 SCORE

1 4 CDW[6] 7.30 2 5 Graybar Electric 6.94 3 2 Arrow Electronics 6.77 4 3 Tech Data 6.21 5 1 Ingram Micro 5.95 6 9 United Stationers 5.85 7 6 Avnet 5.84 8 8 IKON Office Solutions 5.75 9 7 Anixter International 5.62 10 * Insight Enterprises 5.27

24. Wholesalers: Diversified

2003/2002 SCORE

1 6 Fisher Scientific Intl. 7.21 2 2 Hughes Supply 6.86 3 1 W.W. Grainger 6.78 4 4 Ace Hardware 5.81 5 * Airgas 5.76 6 3 Genuine Parts 5.67 7 * Reliance Steel & Aluminum 5.62 8 10 WESCO International 4.90 9 8 TruServ 4.83 10 9 Ryerson Tull 4.74

25. Wholesalers: Food, Grocery

2003/2002 SCORE

1 1 Sysco 8.00 2 2 Performance Food Group 7.34 3 3 Supervalu 7.11 4 4 CHS[7] 6.25 5 6 Roundy's 6.05 6 7 Unified Western Grocers 5.87 7 5 International Multifoods 5.61 8 10 Spartan Stores 5.41 9 8 Nash Finch 5.07 10 9 Fleming 2.98

26. Wholesalers: Health Care

2003/2002 SCORE

1 1 Cardinal Health 7.89 2 * Patterson Dental 6.62 3 5 McKesson 6.61 4 3 Owens & Minor 6.57 5 2 AmeriSourceBergen 6.49 6 4 Henry Schein 6.05 7 * Priority Healthcare 5.76 8 7 PSS World Medical 5.33 9 6 D&K Healthcare Resources 4.76

27. General Merchandisers

2003/2002 SCORE

1 1 Wal-Mart Stores 7.53 2 2 Target 7.19 3 3 Kohl's 6.76 4 8 Sears Roebuck 6.56 5 * Nordstrom 6.41 6 5 J.C. Penney 6.28 7 4 Federated Dept. Stores 5.65 8 7 May Department Stores 5.51 9 * Dollar General 5.41 10 9 Dillard's 4.75 11 10 Kmart 2.63

28. Specialty Retailers

2003/2002 SCORE

1 1 Lowe's 7.79 2 3 Home Depot 7.32 3 * Limited Brands[8] 6.99 4 5 Staples 6.93 5 6 TJX 6.67 6 4 Best Buy 6.56 7 2 Costco Wholesale 6.52 8 8 Circuit City Stores 6.41 9 7 Office Depot 5.94 10 9 Gap 5.24 11 10 Toys "R" Us 4.87

29. Food and Drug Stores

2003/2002 SCORE

1 1 Walgreen 8.49 2 3 Publix Super Markets 7.93 3 2 Safeway 7.29 4 5 CVS 6.94 5 4 Kroger 6.67 6 6 Albertson's 5.76 7 8 Delhaize Group 5.42 8 10 Rite Aid 4.22 9 9 Winn-Dixie Stores 3.67 10 7 Royal Ahold 3.60

30. Food Services

2003/2002 SCORE

1 1 Starbucks 8.24 2 7 McDonald's 7.67 3 4 Brinker International 7.11 4 3 Wendy's International 7.05 5 5 Outback Steakhouse 6.79 6 2 Darden Restaurants 6.75 7 6 Yum Brands 6.45 8 8 CBRL Group 5.93 9 9 Jack in the Box 5.35 10 10 CKE Restaurants 5.13

* Not ranked last year. Included because it's nearly as big as the tenth-largest company. [6]Changed name from CDW Computer Centers. [7]Changed name from Cenex Harvest States. [8]Included because it ranked No. 1 in its industry on the World's Most Admired list last year.

Computers and Communications

31. Computers

2003/2002 SCORE

1 1 IBM 6.90 2 3 Dell[9] 6.75 3 9 Xerox 6.13 4 4 Apple Computer 6.11 5 2 Gateway 5.74 6 8 Canon 5.35 7 5 Hewlett-Packard 5.30 8 7 Pitney Bowes 5.02 9 6 Sun Microsystems 4.63 10 10 NCR 4.39

32. Computer Peripherals

2003/2002 SCORE

1 1 Storage Technology 7.95 2 2 Lexmark International 7.68 3 5 Maxtor 6.86 4 4 Symbol Technologies 6.84 5 3 EMC 6.44

33. Computer Software

2003/2002 SCORE

1 1 Microsoft 8.10 2 5 Electronic Arts 7.52 3 * Intuit 7.07 4 3 PeopleSoft 6.53 5 7 Computer Associates Intl. 6.41 6 4 Veritas Software 6.07 7 2 Oracle 6.05 8 6 Siebel Systems 5.83 9 8 Cadence Design Systems 5.70 10 10 Compuware 5.03

34. Computer and Data Services

2003/2002 SCORE

1 3 Accenture 7.43 2 1 First Data 7.06 3 4 Affiliated Computer Services 6.96 4 1[10] Automatic Data Processing 6.65 5 2 Science Applications Intl. 6.58 6 5 Unisys 6.55 7 * SunGard Data Systems 6.54 8 6 Computer Sciences 6.10 9 7 BearingPoint 6.01 10 10 Electronic Data Systems 4.72

35. Network Communications

2003/2002 SCORE

1 2 Cisco Systems 7.43 2 1 Corning 7.17 3 4 Qualcomm 6.85 4 3 3Com 6.08 5 6 Scientific-Atlanta 6.05 6 * Harris 5.89 7 * Tellabs 5.82 8 5 Motorola 5.46 9 10 Lucent Technologies 5.43 10 8 Avaya 5.40

36. Telecommunications

2003/2002 SCORE

1 1 SBC Communications 7.04 2 3 BellSouth 6.80 3 2 Verizon Communications 6.69 4 7 AT&T 6.12 5 5 AT&T Wireless 6.03 6 6 Sprint 5.96 7 * Nextel Communications 5.95 8 4 Comcast 5.93 9 8 Alltel 5.88 10 9 Qwest Communications 4.64

*Not ranked last year. [9]Changed name from Dell Computer. [10]Rank in payroll services last year.

Natural Resources

37. Mining, Crude-Oil Production

2003/2002 SCORE

1 1 Apache 7.50 2 5 Occidental Petroleum 6.67 3 4 Devon Energy 6.44 4 7 Burlington Resources 6.34 5 6 Kerr-McGee 6.24 6 9 Newmont Mining 5.95 7 10 Freeport-McMoRan C&G 5.75 8 * Peabody Energy 5.58 9 2 Anadarko Petroleum 5.42 10 8 Unocal 5.09

38. Forest and Paper Products

2003/2002 SCORE

1 1 International Paper 6.95 2 2 Weyerhaeuser 6.69 3 6 Georgia-Pacific 6.07 4 3 MeadWestvaco 5.78 5 5 Bowater 5.58 6 4 Boise Cascade 5.56 7 9 Louisiana-Pacific 4.92 8 8 Universal Forest Products 4.75 9 * Sweetheart Holdings 4.57 10 7 Potlatch 4.55

39. Pharmaceuticals

2003/2002 SCORE

1 1 Johnson & Johnson 8.25 2 4 Eli Lilly 7.53 3 2 Pfizer 7.50 4 3 Merck 7.22 5 5 Amgen 6.84 6 8 Abbott Laboratories 6.55 7 6 Wyeth 5.55 8 * Allergan 4.96 9 9 Bristol-Myers Squibb 4.89 10 10 Schering-Plough 4.17

40. Packaging, Containers

2003/2002 SCORE

1 1 Pactiv 8.12 2 3 Sealed Air 7.37 3 5 Ball 6.21 4 2 Bemis 6.13 5 6 Silgan Holdings 5.61 6 4 Sonoco Products 5.41 7 9 Owens-Illinois 5.11 8 8 Temple-Inland 5.03 9 7 Smurfit--Stone Container 5.00 10 10 Crown Holdings[11] 4.95

41. Chemicals

2003/2002 SCORE

1 5 PPG Industries 7.02 2 1 DuPont 7.01 3 3 Praxair 6.89 4 * BASF 6.84 5 2 Rohm & Haas 6.48 6 4 Air Products & Chemicals 6.47 7 * Sherwin-Williams 6.42 8 7 Bayer 6.22 9 6 Dow Chemical 5.98 10 10 Ashland 5.41 11 9 Eastman Chemical 4.91

42. Metals

2003/2002 SCORE

1 1 Alcoa 8.33 2 2 Nucor 6.91 3 4 Worthington Industries 6.81 4 3 Allegheny Technologies 5.75 5 6 United States Steel 5.58 6 7 Commercial Metals 5.34 7 * Olin 5.33 8 8 AK Steel Holding 5.15 9 5 Phelps Dodge 4.96

*Not ranked last year. Included because it's nearly as big as the tenth-largest company. [11]Changed name from Crown Cork & Seal.

Precision

43. Semiconductors

2003/2002 SCORE

1 3 Texas Instruments 8.04 2 1 Intel 7.72 3 2 Applied Materials 7.00 4 5 Micron Technology 6.91 5 * Nvidia 5.84 6 7 Advanced Micro Devices 5.57 7 * Vishay Intertechnology 5.53 8 10 Sanmina-SCI 5.23 9 8 Solectron 5.15 10 9 Jabil Circuit 5.14

44. Electronics

2003/2002 SCORE

1 1 General Electric 7.80 2 2 Emerson Electric 7.69 3 7 Siemens 6.81 4 3 Maytag 6.45 5 6 Royal Philips Electronics 6.09 6 9 Eaton 5.95 7 5 Whirlpool 5.91 8 * Toshiba 5.76 9 8 SPX 5.44 10 10 Tyco International 3.57

45. Precision Equipment

2003/2002 SCORE

1 2 Danaher 7.13 2 1 3M 6.93 3 3 Thermo Electron 6.63 4 * Mettler-Toledo International 5.63 5 5 Agilent Technologies 5.38 6 7 PerkinElmer 4.75 7 6 Eastman Kodak 4.13 8 8 Acterna 3.94 46. Medical Products, Equipment

2003/2002 SCORE

1 1 Medtronic 8.30 2 2 Stryker 7.45 3 6 Boston Scientific 7.19 4 7 Hillenbrand Industries 6.98 5 3 Guidant 6.91 6 10 Applera 6.80 7 4 Baxter International 6.78 8 5 Becton Dickinson 6.47 9 9 Bausch & Lomb 5.66 10 8 Beckman Coulter 5.43

*Not ranked last year.

Power

47. Petroleum Refining

2003/2002 SCORE

1 1 BP 8.21 2 2 Exxon Mobil 7.97 3 3 Royal Dutch/Shell Group 7.56 4 5 ChevronTexaco 6.80 5 6 ConocoPhillips 6.19 6 7 Marathon Oil 5.31 7 * Sunoco 5.13 8 10 Valero Energy 5.12 9 8 Amerada Hess 5.11 10 9 Citgo 5.11

48. Electric and Gas Utilities

2003/2002 SCORE

1 1 Southern 7.23 2 3 Dominion Resources 6.56 3 1[12] Duke Energy 6.09 4 5 Exelon 6.06 5 2 Consolidated Edison 5.88 6 6 Public Svc. Enterprise Group 5.49 7 8 Edison International 5.38 8 10 Xcel Energy 4.85 9 9 PG&E 4.70 10 * AES 4.70 11 * FirstEnergy 4.68

49. Energy

2003/2002 SCORE

1 * Calpine 6.50 2 3 Cinergy 6.33 3 * Plains All American Pipeline 6.05 4 7[13] TXU 5.84 5 2 American Electric Power 5.74 6 8 Williams 5.58 7 4 El Paso 5.26 8 9 CMS Energy 5.23 9 * Reliant Resources 4.44 10 6 Mirant 4.00

50. Oil and Gas Equipment, Svcs.

2003/2002 SCORE

1 3 BJ Services 7.24 2 1 Smith International 7.14 3 2 Schlumberger 6.87 4 4 Baker Hughes 6.73 5 5 Cooper Cameron 6.22 6 * FMC Technologies 6.19 7 6 Varco International 5.99 8 7 National Oilwell 5.69 9 9 Halliburton 5.39 10 8 Pride International 4.69

*Not ranked last year. Included because it's nearly as big as the tenth-largest company. [12]Rank in energy last year. [13]Rank in electric and gas utilities last year.

Media and Entertainment

51. Entertainment

2003/2002 SCORE

1 2 Walt Disney 6.93 2 1 Viacom 6.86 3 6 News Corp. 5.69 4 4 Liberty Media 5.49 5 3 Clear Channel Commun. 5.44 6 5 Time Warner[14] 5.32 7 7 AMC Entertainment 5.15 8 8 Metro-Goldwyn-Mayer 4.53 9 * Regal Entertainment Group 4.45 10 10 Gemstar-TV Guide Intl. 4.35

52. Publishing

2003/2002 SCORE

1 1 New York Times 7.62 2 3 Washington Post 7.61 3 2 Tribune 7.52 4 * E.W. Scripps 6.68 5 4 Gannett 6.61 6 6 McGraw-Hill 6.18 7 7 Knight-Ridder 5.91 8 5 Dow Jones 5.82 9 9 American Greetings 5.74 10 8 Scholastic 5.59 11 10 Reader's Digest Association 4.80

53. Hotels, Casinos, Resorts

2003/2002 SCORE

1 1 Marriott International 7.51 2 2 MGM Mirage 7.30 3 3 Harrah's Entertainment 7.07 4 5 Starwood Hotels & Resorts 6.46 5 6 Mandalay Resort Group 6.36 6 4 Hilton Hotels 6.17 7 * Boyd Gaming 5.83 8 7 Caesars Entertainment[15] 5.20 9 8 Wyndham International 5.10 10 9 Trump Hotels & Casinos 3.37

54. Printing

2003/2002 SCORE

1 1 R.R. Donnelley & Sons 7.31 2 4 Mail-Well 6.32 3 2 Banta 6.07 4 3 Deluxe 5.87 5 5 Standard Register 5.55

*Not ranked last year. Included because it's nearly as big as the tenth-largest company. [14]Changed name from AOL Time Warner. [15]Changed name from Park Place Entertainment.

Things That Move

55. Airlines

2003/2002 SCORE

1 1 Southwest Airlines 7.01 2 2 Continental Airlines 6.89 3 3 Delta Air Lines 5.48 4 5 Alaska Air Group 5.47 5 4 Northwest Airlines 5.33 6 6 AMR 4.15 7 7 America West Holdings 3.88 8 8 US Airways Group 3.26 9 9 UAL 2.60

56. Motor Vehicle Parts

2003/2002 SCORE

1 1 Lear 7.68 2 2 Johnson Controls 7.03 3 3 Delphi 5.86 4 * Autoliv 5.08 5 5 Dana 4.90 6 4 Goodyear Tire & Rubber 4.89 7 9 Bridgestone[16] 4.46 8 7 ArvinMeritor 4.22 9 8 Visteon 3.77 10 10 Federal-Mogul 3.08

57. Automotive Retailing, Services

2003/2002 SCORE

1 1 AutoNation 7.02 2 3 Lithia Motors 6.42 3 2 Group 1 Automotive 6.14 4 * CarMax 5.92 5 4 United Auto Group 5.84 6 5 Sonic Automotive 5.59 7 * Asbury Automotive Group 4.28 8 7 Allete 2.69

58. Industrial and Farm Equip.

2003/2002 SCORE

1 3 Deere 7.21 2 2 Illinois Tool Works 7.16 3 1 Caterpillar 7.14 4 5 ITT Industries 6.92 5 6 Black & Decker 6.84 6 9 American Standard 6.57 7 8 Ingersoll-Rand 6.51 8 4 Dover 6.33 9 10 Cummins 6.32 10 7 Parker Hannifin 6.15

59. Transportation, Logistics[17]

2003/2002 SCORE

1 1 C.H. Robinson Worldwide 7.86 2 3[18] Expeditors Intl. of Wash. 7.31 3 2 Alexander & Baldwin 5.63 4 3 ATA Holdings 5.56 5 * Pacer International 5.34 6 6[18] EGL 5.24 7 4 Hub Group 4.75

60. Aerospace, Defense

2003/2002 SCORE

1 1 United Technologies 7.17 2 2 Lockheed Martin 6.70 3 5 Honeywell International 6.69 4 3 Northrop Grumman 6.66 5 4 Boeing 6.65 6 6 General Dynamics 6.50 7 7 Textron 6.31 8 10 Raytheon 6.10 9 9 Goodrich 5.90 10 * L-3 Communications 5.78

61. Trucking

2003/2002 SCORE

1 1 Yellow Roadway[19] 7.55 2 2 USF[20] 6.70 3 * Landstar System 6.43 4 8 J.B. Hunt Transport Services 6.31 5 4 Roadway[21] 6.13 6 3 CNF 6.00 7 5 Arkansas Best 5.84 8 6 Ryder System 5.82 9 7 Swift Transportation 5.67 10 9 AMERCO 4.84

62. Railroads

2003/2002 SCORE

1 1 Union Pacific 8.01 2 2 Norfolk Southern 6.95 3 3 Burlington No. Santa Fe 6.37 4 4 CSX 5.71

63. Delivery

2003/2002 SCORE

1 1 United Parcel Service 9.04 2 2 FedEx 7.94 3 5 Brink's[22] 4.48 4 4 Airborne[23] 4.36

64. Motor Vehicles

2003/2002 SCORE

1 1 Toyota Motor 7.71 2 4 Paccar 7.60 3 3 Honda Motor 7.26 4 2 Harley-Davidson 7.02 5 5 General Motors 6.55 6 8 Oshkosh Truck 6.45 7 * Monaco Coach 5.76 8 7 Navistar International 5.57 9 9 Ford Motor 5.54 10 6 DaimlerChrysler 4.51

*Not ranked last year. [16]Changed name from Bridgestone/Firestone. [17]Category called transportation last year. [18]Rank in delivery last year. [19]Changed name from Yellow after acquiring Roadway, Dec. 11, 2003. [20]Changed name from USFreightways. [21]Acquired by Yellow, now Yellow Roadway, Dec. 11, 2003. [22]Changed name from Pittston. [23]DHL Express, a subsidiary of Deutsche Post, acquired the ground-express delivery operations of Airborne, Aug. 15, 2003.

Index

INDUSTRY COMPANY/SCORE NUMBER

Abbott Laboratories 6.55 39 ABM Industries 6.03 14 Accenture 7.43 34 Ace Hardware 5.81 24 Acterna 3.94 45 Adolph Coors 6.09 17 Advanced Micro Devices 5.57 43 AdvancePCS 5.14 16 AES 4.70 48 Aetna 6.84 16 Affiliated Computer Svcs. 6.96 34 AFLAC 6.73 6 Agilent Technologies 5.38 45 AIMCO 5.17 11 Air Products & Chemicals 6.47 41 Airborne 4.36 63 Airgas 5.76 24 AK Steel Holding 5.15 42 Alaska Air Group 5.47 55 Alberto-Culver 4.43 22 Albertson's 5.76 29 Alcoa 8.33 42 Alexander & Baldwin 5.63 59 Allegheny Technologies 5.75 42 Allergan 4.96 39 Allete 2.69 57 Allstate 6.56 7 Alltel 5.88 36 Altria 8.39 19 AMC Entertainment 5.15 51 Amerada Hess 5.11 47 AMERCO 4.84 61 American Electric Power 5.74 49 American Express 8.50 4 American Greetings 5.74 52 American Intl. Group 6.87 7 American Standard 6.57 58 America West Holdings 3.88 55 AmeriCredit 5.92 4 AmeriSourceBergen 6.49 26 Amgen 6.84 39 AMR 4.15 55 Anadarko Petroleum 5.42 37 Anheuser-Busch 8.69 17 Anixter International 5.62 23 Anthem 6.97 16 Apache 7.50 37 Apple Computer 6.11 31 Applera 6.80 46 Applied Materials 7.00 43 Aramark 7.35 14 Archer Daniels Midland 5.35 21 Archstone-Smith 7.11 11 Arkansas Best 5.84 61 Armstrong Holdings 5.67 8 Arrow Electronics 6.77 23 ArvinMeritor 4.22 56 Asbury Automotive Group 4.28 57 Ashland 5.41 41 ATA Holdings 5.56 59 AT&T 6.12 36 AT&T Wireless 6.03 36 Autoliv 5.08 56 Automatic Data Processing 6.65 34 AutoNation 7.02 57 Avaya 5.40 35 Avnet 5.84 23 Avon Products 6.59 22 AXA Financial 5.25 1 Baker Hughes 6.73 50 Ball 6.21 40 Bank of America 7.09 2 Bank of New York 6.12 3 Bank One 6.08 2 Banta 6.07 54 BASF 6.84 41 Bausch & Lomb 5.66 46 Baxter International 6.78 46 Bayer 6.22 41 BB&T 6.70 3 Bear Stearns 7.04 1 BearingPoint 6.01 34 Beazer Homes USA 6.20 13 Beckman Coulter 5.43 46 Becton Dickinson 6.47 46 BellSouth 6.80 36 Bemis 6.13 40 Berkshire Hathaway 8.41 7 Best Buy 6.56 28 BJ Services 7.24 50 Black & Decker 6.84 58 Boeing 6.65 60 Boise Cascade 5.56 38 Boston Properties 7.56 11 Boston Scientific 7.19 46 Bowater 5.58 38 Boyd Gaming 5.83 53 BP 8.21 47 Bridgestone 4.46 56 Brinker International 7.11 30 Brink's 4.48 63 Bristol-Myers Squibb 4.89 39 Brown-Forman 5.36 17 Bunge 5.79 21 Burlington No. Santa Fe 6.37 62 Burlington Resources 6.34 37 Cadence Design Systems 5.70 33 Caesars Entertainment 5.20 53 Calpine 6.50 49 Campbell Soup 5.64 18 Canon 5.35 31 Capital One Financial 6.06 4 Cardinal Health 7.89 26 CarMax 5.92 57 Caterpillar 7.14 58 CBRL Group 5.93 30 CDI 4.66 15 CDW5 7.30 23 Centex 7.97 13 CH2M Hill 6.43 9 ChevronTexaco 6.80 47 Chiquita Brands Intl. 5.87 21 CHS 6.25 25 Cigna 3.66 16 Cinergy 6.33 49 Cintas 7.72 14 Circuit City Stores 6.41 28 Cisco Systems 7.43 35 Citgo 5.11 47 Citigroup 7.98 2 CKE Restaurants 5.13 30 Claiborne (Liz) 8.47 20 Clear Channel Commun. 5.44 51 Clorox 5.63 22 CMS Energy 5.23 49 CNF 6.00 61 Coca-Cola 7.53 17 Coca-Cola Bottling 5.74 17 Coca-Cola Enterprises 5.61 17 Colgate-Palmolive 6.76 22 Comcast 5.93 36 Comerica 5.35 3 Commercial Metals 5.34 42 Computer Associates Intl. 6.41 33 Computer Sciences 6.10 34 Compuware 5.03 33 ConAgra Foods 5.56 18 ConocoPhillips 6.19 47 Consolidated Edison 5.88 48 Constellation Brands 5.59 17 Continental Airlines 6.89 55 Convergys 7.52 14 Cooper Cameron 6.22 50 Corning 7.17 35 Corn Products Intl. 6.28 21 Costco Wholesale 6.52 28 Countrywide Financial 6.96 5 Crown Holdings 4.95 40 CSX 5.71 62 Cummins 6.32 58 CVS 6.94 29 DaimlerChrysler 4.51 64 Dana 4.90 56 Danaher 7.13 45 Darden Restaurants 6.75 30 Dean Foods 6.91 21 Deere 7.21 58 Delhaize Group 5.42 29 Dell 6.75 31 Delphi 5.86 56 Delta Air Lines 5.48 55 Deluxe 5.87 54 Devon Energy 6.44 37 Dillard's 4.75 27 DIMON 6.76 19 Disney (Walt) 6.93 51 D&K Healthcare 4.76 26 Dollar General 5.41 27 Dominion Resources 6.56 48 Donnelley (R.R.) & Sons 7.31 54 Dover 6.33 58 Dow Chemical 5.98 41 Dow Jones 5.82 52 Duke Energy 6.09 48 DuPont 7.01 41 Eastman Chemical 4.91 41 Eastman Kodak 4.13 45 Eaton 5.95 44 Edison International 5.38 48 Edwards (A.G.) 5.21 1 EGL 5.24 59 Electronic Arts 7.52 33 Electronic Data Systems 4.72 34 El Paso 5.26 49 EMC 6.44 32 EMCOR Group 5.84 9 Emerson Electric 7.69 44 Encompass Services 6.56 14 Energizer Holdings 5.46 22 Equity Office Properties 7.08 11 Equity Residential 6.81 11 E*Trade Group 4.82 1 Exelon 6.06 48 Expeditors Intl. of Wash. 7.31 59 Express Scripts 5.35 16 Exxon Mobil 7.97 47 Fannie Mae 6.69 5 Farmland Industries 3.84 21 Federal-Mogul 3.08 56 Federated Dept. Stores 5.65 27 FedEx 7.94 63 FelCor Lodging 5.84 11 Fidelity National Financial 6.26 5 Fifth Third Bancorp 7.46 3 First American 6.17 5 First Data 7.06 34 FirstEnergy 4.68 48 Fisher Scientific Intl. 7.21 24 FleetBoston Financial 5.31 2 Fleming 2.98 25 Fluor 7.04 9 FMC Technologies 6.19 50 Ford Motor 5.54 64 Fortune Brands 8.51 12 Franklin Resources 5.31 1 Freddie Mac 5.92 5 Freeport-McMoRan C&G 5.75 37 Furniture Brands Intl. 5.85 10 Gannett 6.61 52 Gap 5.24 28 Gateway 5.74 31 Gemstar-TV Guide Intl. 4.35 51 General Dynamics 6.50 60 General Electric 7.80 44 General Mills 7.30 18 General Motors 6.55 64 Genuine Parts 5.67 24 Georgia-Pacific 6.07 38 Gillette 6.43 22 Golden West Financial 7.69 5 Gold Kist 5.99 21 Goldman Sachs 7.07 1 Goodrich 5.90 60 Goodyear Tire & Rubber 4.89 56 Grainger (W.W) 6.78 24 Granite Construction 6.56 9 Graybar Electric 6.94 23 GreenPoint Financial 5.61 5 Griffon 4.81 12 Group 1 Automotive 6.14 57 Guidant 6.91 46 Half (Robert) International 6.88 15 Halliburton 5.39 50 Harley-Davidson 7.02 64 Harrah's Entertainment 7.07 53 Harris 5.89 35 Hartford Financial Services 6.54 7 HCA 4.92 16 Heinz (H.J.) 5.73 18 Hewitt Associates 6.64 14 Hewlett-Packard 5.30 31 Hillenbrand Industries 6.98 46 Hilton Hotels 6.17 53 Home Depot 7.32 28 Honda Motor 7.26 64 Honeywell International 6.69 60 Hon Industries 7.35 10 Horton (D.R.) 5.98 13 Host Marriott 6.80 11 Hovnanian Enterprises 6.54 13 Hub Group 4.75 59 Hughes Supply 6.86 24 Humana 5.19 16 IBM 6.90 31 IKON Office Solutions 5.75 23 Illinois Tool Works 7.16 58 Ingersoll-Rand 6.51 58 Ingram Micro 5.95 23 Insight Enterprises 5.27 23 Intel 7.72 43 International Multifoods 5.61 25 International Paper 6.95 38 Intuit 7.07 33 ITT Industries 6.92 58 Hunt (J.B.) Transport Svcs. 6.31 61 Jabil Circuit 5.14 43 Jack in the Box 5.35 30 Jacobs Engineering Group 7.04 9 Jacuzzi Brands 5.12 12 John Hancock Finan. Svcs. 4.92 6 Johnson Controls 7.03 56 Johnson & Johnson 8.25 39 Jones Apparel Group 5.69 20 KB Home 5.88 13 Kellogg 6.68 18 Kellwood 5.20 20 Kelly Services 5.49 15 Kerr-McGee 6.24 37 KeyCorp 5.38 3 Kiewit (Peter) Sons' 6.51 9 Kimball International 6.13 10 Kimberly-Clark 6.33 22 Kmart 2.63 27 Knight-Ridder 5.91 52 Kohl's 6.76 27 Kroger 6.67 29 LandAmerica Financial Grp. 6.51 5 Landstar System 6.43 61 Lauder (Estee) 6.29 22 La-Z-Boy 6.23 10 Lear 7.68 56 Leggett & Platt 7.07 10 Lehman Brothers Holdings 6.90 1 Lennar 8.28 13 Lexmark International 7.68 32 Liberty Media 5.49 51 Liberty Mutual Group 6.06 7 Lilly (Eli) 7.53 39 Limited Brands 6.99 28 Lithia Motors 6.42 57 Lockheed Martin 6.70 60 Loews 5.18 7 Louisiana-Pacific 4.92 38 Lowe's 7.79 28 L-3 Communications 5.78 60 Lucent Technologies 5.43 35 Mail-Well 6.32 54 Mandalay Resort Group 6.36 53 Manpower 7.46 15 Marathon Oil 5.31 47 Marriott International 7.51 53 Martin Marietta Materials 6.50 8 Masco 6.32 12 Massachusetts Mutual Life 7.18 6 Maxtor 6.86 32 May Department Stores 5.51 27 Maytag 6.45 44 MBNA 7.87 4 McDonald's 7.67 30 McGraw-Hill 6.18 52 McKesson 6.61 26 MeadWestvaco 5.78 38 Medtronic 8.30 46 Mellon Financial 7.18 3 Merck 7.22 39 Merrill Lynch 6.62 1 MetLife 6.46 6 Metris 4.39 4 Metro-Goldwyn-Mayer 4.53 51 Mettler-Toledo Intl. 5.63 45 MGM Mirage 7.30 53 Micron Technology 6.91 43 Microsoft 8.10 33 Miller (Herman) 7.87 10 Mirant 4.00 49 Monaco Coach 5.76 64 Morgan (J.P.) Chase 5.29 2 Morgan Stanley 6.59 1 Motorola 5.46 35 MPS Group 5.37 15 Nash Finch 5.07 25 National City 6.78 2 National Oilwell 5.69 50 Nationwide 5.84 7 Navistar International 5.57 64 NCR 4.39 31 Nestle 7.71 18 New York Life 6.94 6 New York Times 7.62 52 Newell Rubbermaid 8.22 12 Newmont Mining 5.95 37 News Corp. 5.69 51 Nextel Communications 5.95 36 Nike 7.85 20 Nordstrom 6.41 27 Norfolk Southern 6.95 62 Northrop Grumman 6.66 60 Northwest Airlines 5.33 55 Northwestern Mutual 7.53 6 Nucor 6.91 42 Nvidia 5.84 43 NVR 7.24 13 Occidental Petroleum 6.67 37 Office Depot 5.94 28 Olin 5.33 42 Oracle 6.05 33 Oshkosh Truck 6.45 64 Outback Steakhouse 6.79 30 Owens Corning 5.88 8 Owens-Illinois 5.11 40 Owens & Minor 6.57 26 Paccar 7.60 64 Pacer International 5.34 59 Pactiv 8.12 40 Parker Hannifin 6.15 58 Patterson Dental 6.62 26 Paychex 6.61 14 Peabody Energy 5.58 37 Penney (J.C.) 6.28 27 PeopleSoft 6.53 33 PepsiAmericas 6.12 17 Pepsi Bottling Group 7.34 17 PepsiCo 7.71 18 Performance Food Group 7.34 25 PerkinElmer 4.75 45 Pfizer 7.50 39 PG&E 4.70 48 Phelps Dodge 4.96 42 Phillips--Van Heusen 5.44 20 Pilgrim's Pride 6.49 21 Pitney Bowes 5.02 31 Plains All Amer. Pipeline 6.05 49 PNC Financial Svcs. Grp. 5.31 3 Polo Ralph Lauren 6.39 20 Potlatch 4.55 38 PPG Industries 7.02 41 Praxair 6.89 41 Pride International 4.69 50 Principal Financial Group 6.45 6 Priority Healthcare 5.76 26 Procter & Gamble 8.83 22 Progressive 6.58 7 Providian Financial 4.18 4 Prudential Financial 6.25 6 PSS World Medical 5.33 26 Public Svc. Enterprise Grp. 5.49 48 Publix Super Markets 7.93 29 Pulte Homes 7.01 13 Qualcomm 6.85 35 Quanta Services 5.15 9 Qwest Communications 4.64 36 Raytheon 6.10 60 Reader's Digest Assn. 4.80 52 Reebok International 6.35 20 Regal Entertainment Grp. 4.45 51 Regions Financial 6.75 3 Reliance Steel & Aluminum 5.62 24 Reliant Resources 4.44 49 Reynolds (R.J.) Tobacco 5.65 19 Rite Aid 4.22 29 Roadway 6.13 61 Robinson (C.H.) Worldwide 7.86 59 Rohm & Haas 6.48 41 Roundy's 6.05 25 Rouse 6.91 11 Royal Ahold 3.60 29 Royal Dutch/Shell Group 7.56 47 Royal Philips Electronics 6.09 44 Ryder System 5.82 61 Ryerson Tull 4.74 24 Ryland Group 6.51 13 Safeway 7.29 29 Sanmina-SCI 5.23 43 Sara Lee 5.77 18 SBC Communications 7.04 36 Schein (Henry) 6.05 26 Schering-Plough 4.17 39 Schlumberger 6.87 50 Scholastic 5.59 52 Schwab (Charles) 5.91 1 Science Applications Intl. 6.58 34 Scientific-Atlanta 6.05 35 Scripps (E.W.) 6.68 52 Seaboard 5.80 21 Sealed Air 7.37 40 Sealy 6.16 10 Sears Roebuck 6.56 27 Servicemaster 6.83 14 Shaw Group 5.46 9 Sherwin-Williams 6.42 41 Siebel Systems 5.83 33 Siemens 6.81 44 Silgan Holdings 5.61 40 Simon Property Group 7.19 11 SLM Corp. 6.06 4 Smithfield Foods 5.04 18 Smith International 7.14 50 Smurfit-Stone Container 5.00 40 Solectron 5.15 43 Sonic Automotive 5.59 57 Sonoco Products 5.41 40 Southern 7.23 48 SouthTrust 6.79 3 Southwest Airlines 7.01 55 Sovereign Bancorp 5.49 5 Spartan Stores 5.41 25 Spherion 5.29 15 Sprint 5.96 36 SPX 5.44 44 Standard Register 5.55 54 Stanley Works 3.93 22 Staples 6.93 28 Starbucks 8.24 30 Starwood Hotels & Resorts 6.46 53 State Farm Insurance 5.87 7 State Street 6.71 3 Steelcase 6.60 10 Storage Technology 7.95 32 Strauss (Levi) 4.54 20 Stryker 7.45 46 SunGard Data Systems 6.54 34 Sun Microsystems 4.63 31 Sunoco 5.13 47 SunTrust Banks 5.48 2 Supervalu 7.11 25 Sweetheart Holdings 4.57 38 Swift Transportation 5.67 61 Symbol Technologies 6.84 32 Synovus Financial 5.96 4 Sysco 8.00 25 Target 7.19 27 Tech Data 6.21 23 Tellabs 5.82 35 Temple-Inland 5.03 40 Tenet Healthcare 2.63 16 Texas Industries 6.48 8 Texas Instruments 8.04 43 Textron 6.31 60 Thermo Electron 6.63 45 3Com 6.08 35 3M 6.93 45 TIAA-CREF 6.65 6 Time Warner 5.32 51 TJX 6.67 28 Toll Brothers 7.04 13 Toshiba 5.76 44 Toyota Motor 7.71 64 Toys "R" Us 4.87 28 Travelers Property Casualty 6.06 7 Tribune 7.52 52 Trump Hotels & Casino Resorts 3.37 53 TruServ 4.83 24 TXU 5.84 49 Tyco International 3.57 44 Tyson Foods 6.35 21 UAL 2.60 55 Unified Western Grocers 5.87 25 Unilever 6.26 18 Union Pacific 8.01 62 Unisys 6.55 34 United Auto Group 5.84 57 UnitedHealth Group 7.12 16 United Parcel Service 9.04 63 United States Steel 5.58 42 United Stationers 5.85 23 United Technologies 7.17 60 Universal Forest Products 4.75 38 Universal 6.51 19 Unocal 5.09 37 UnumProvident 3.95 6 URS 6.22 9 USAA 6.46 7 US Airways Group 3.26 55 U.S. Bancorp 6.12 2 USF 6.70 61 USG 5.53 8 US Oncology 6.84 14 UST 6.92 19 Valero Energy 5.12 47 Varco International 5.99 50 Veritas Software 6.07 33 Verizon Communications 6.69 36 VF 5.94 20 Viacom 6.86 51 Viad 5.11 14 Vishay Intertechnology 5.53 43 Visteon 3.77 56 Volt Information Sciences 4.84 15 Vornado Realty 6.97 11 Vulcan Materials 8.03 8 Wachovia 6.02 2 Walgreen 8.49 29 Wal-Mart Stores 7.53 27 Warnaco Group 3.67 20 Washington Group Intl. 5.22 9 Washington Mutual 8.43 5 Washington Post 7.61 52 WellPoint Health Networks 7.44 16 Wells Fargo 6.65 2 Wendy's International 7.05 30 WESCO International 4.90 24 Weyerhaeuser 6.69 38 Whirlpool 5.91 44 Williams 5.58 49 Winn-Dixie Stores 3.67 29 Worthington Industries 6.81 42 Wyeth 5.55 39 Wyndham International 5.10 53 Xcel Energy 4.85 48 Xerox 6.13 31 Yellow Roadway 7.55 61 Yum Brands 6.45 30