SolarWinds N-able, a global leader in remote monitoring and management (RMM) and service automation software, today announced the latest release of its RMM automation platform for managed service providers (MSPs) worldwide.

Available now, SolarWinds® N-able N-central® 10.1 features seamless integration with SolarWinds N-able MSP Manager, the company's born-in-the-cloud IT service management platform. The integration makes it easy for SolarWinds N-able's MSP partners to take advantage of MSP Manager and assists its MSP partners in running an efficient, effective and profitable business, using centralized customer knowledge management, simplified ticketing, easy time-tracking and fast and efficient billing.

"With the introduction of N-central 10.1 and integration of MSP Manager, we're answering the call of our partners for an all-in-one solution. SolarWinds N-able designed a solution that will help our partners save technician time, drive profits and improve the customer experience," said JP Jauvin, general manager, SolarWinds N-able. "Through this deep integration, we are delivering the features and functions that our partners have come to expect in a world-class service delivery platform."

Celebrated for its ease of use and sophistication, MSP Manager allows users to perform a full range of management tasks directly within N-central. This includes automatic ticket creation and closure, manual ticket creation and updating, incrementing service item counts, service item updates in an asset, time entry updates, exporting customer device properties, and customer and device class mapping.

Beyond the integration with MSP Manager, N-central 10.1 offers a number of high-value enhancements including new features impacting ease of use and support. New additions include:

"N-central 10.1 is designed to empower SolarWinds N-able partners to resolve problems better and faster, so that they can increase customer trust, operate as world-class service providers and grow their businesses more profitably," said Jauvin.

Last year, in addition to launching MSP Manager, the managed services innovator introduced SolarWinds N-able MSP Anywhere™, a new remote control and support platform offering access to Windows® PCs and Mac®, as well as iOS® and Android®-based mobile products, from virtually any device. MSPs and IT resellers interested in more information or in becoming a SolarWinds N-able partner, please visit our MSP Partner Program web page or contact 1-877-655-4689 ext. 331 or +00 800 6225 3000 ext. 331.

Follow SolarWinds N-able on Twitter® and Facebook® at www.twitter.com/NableMSP and //www.facebook.com/NableTechnologies. 

About SolarWinds N-able

SolarWinds N-able is a leading global provider of complete IT management, automation and MSP business transformation solutions. The SolarWinds N-able N-central product is an award-winning RMM and MSP Service Automation Platform. SolarWinds N-able has a track record of helping MSPs standardize and automate the setup and delivery of IT services in order to achieve true scalability. The N-central platform is backed by comprehensive business enablement support services. Thousands of MSPs use SolarWinds N-able solutions to deliver scalable, flexible, profitable managed services to over 100,000 SMBs worldwide. With offices in North America, the Netherlands and Australia, SolarWinds N-able is 100% channel-friendly and maintains strategic partnerships with Microsoft®, Intel®, IBM® and Cisco® among others. www.n-able.com 

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