Sony lithium-ion batteries
Sony lithium-ion batteries
PC makers have recalled 9.6 million Sony-made notebook and laptop batteries so far this year for a rare but spectacular tendency to overheat and burst into flames. In money terms, the recalls cost Sony 51 billion yen (about $433 million). In reputation, though, the cost was higher: Sony's reputation for quality went up in flames.

And who at Sony decided to tough it out, letting one PC maker after another announce recalls over a period of weeks, instead of getting the bad news dealt with all at once? It turns out, according to Japanese newspapers, that Sony knew of the manufacturing defects in Dell batteries as long as a year ago, but didn't bother to inspect batteries made for other computer makers.

Adding to Sony's woes: Prototypes of the PlayStation 3 game console, scheduled to make its Japanese and American debut on Nov. 17, malfunctioned last month at the Tokyo Game Show, reportedly because of overheating. Not a good omen.
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Most stock quote data provided by BATS. Market indices are shown in real time, except for the DJIA, which is delayed by two minutes. All times are ET. Disclaimer. Morningstar: © 2018 Morningstar, Inc. All Rights Reserved. Factset: FactSet Research Systems Inc. 2018. All rights reserved. Chicago Mercantile Association: Certain market data is the property of Chicago Mercantile Exchange Inc. and its licensors. All rights reserved. Dow Jones: The Dow Jones branded indices are proprietary to and are calculated, distributed and marketed by DJI Opco, a subsidiary of S&P Dow Jones Indices LLC and have been licensed for use to S&P Opco, LLC and CNN. Standard & Poor's and S&P are registered trademarks of Standard & Poor's Financial Services LLC and Dow Jones is a registered trademark of Dow Jones Trademark Holdings LLC. All content of the Dow Jones branded indices © S&P Dow Jones Indices LLC 2018 and/or its affiliates.