CNNMoney.com
Companies Economy International Corrections Pre-market Trading After-hours Trading Winners/Losers/Actives Bonds Currencies Commodities World Markets Money Magazine Real Estate Taxes Jobs Ask the Expert Money 101 Autos Mutual Funds The Help Desk Loan Center Best Places to Live Ask the Expert Ultimate Guide to Retirement Retirement Calculators Best Funds Ask the Mole Best Places to Retire Big Tech Blog Techland Blog Sectors and Stocks Fortune 500 Techs Tech Talk 100 Best Places to Launch Ultimate Resource Guide Small Biz Makeovers FSB 100 Ask & Answer Fortune 500 Technology Investing Management C-Suite Rankings Main Create Portfolio Edit Portfolio Create Alerts Edit Alerts
Money Magazine
Money Magazine's undercover financial planner

When it's time to dump your broker

Lousy short-term performance doesn't necessarily mean your financial adviser is a dud. But there are some red flags that may tell you it's time to pull the plug.

Subscribe to Personal Finance
google my aol my msn my yahoo! netvibes
Paste this link into your favorite RSS desktop reader
See all CNNMoney.com RSS FEEDS (close)
By The Mole, Money Magazine's undercover financial planner

Lie: 'You can trust us'
An undercover financial planner explains why blind trust can get you into trouble.

mole_new.03.jpg
Ask Money Magazine's undercover financial planner a question. Send e-mails to: themole@moneymail.com.
Simple benchmarking calculation
Fund name Your allocation 2007 return Benchmark calculation
Vanguard Total US Stock Index (VTSMX) 60.0% 5.49% 3.29%
Vanguard Total International Stock Index (VGTSX) 30.0% 15.52% 4.66%
Vanguard Total Bond Index (VBMFX) 10.0% 6.92% 0.69%
Total 100.0% 8.64
Source:Morningstar.com
SUBMIT

NEW YORK (Money) -- Question: A year and a half ago, I gave my broker $6.5 million to manage. I have been disappointed with the results. What is a reasonable amount of time to give him before I pull the money?

The Mole's Answer: As common as this question is, I think it's the wrong one to ask. I'm going to show you why, and what are some better questions to ask in determining whether it's time to pull the plug with this broker.

First of all, most brokers, advisers, money managers, and planners are likely to underperform the market because of fees and added costs eroding returns. But with so many professionals out there, it's inevitable that a few of them will get lucky and have great performance for five or ten years. It would be mathematically impossible that all would underperform the market. But it takes about 25 years to really determine whether you've found a truly skilled money manager like Warren Buffett.

Though it might take decades to determine whether you have a great manager, it can take far fewer years to determine if you have a bad one. Even Warren Buffett can underperform for a year or two, but a truly skilled manager is unlikely to underperform over a five-year period.

So you could simply benchmark your broker's performance by taking your portfolio and determining how much of your $6.5 million was in each of three categories - domestic stocks, international stocks, and bonds - and then dividing those percentages by the annual returns of a low-cost index equivalent.

For example, a portfolio that was 60% domestic, 30% international, and 10% bonds would have earned 17.73% in 2006 and 8.64% in 2007 if it were just invested in the low-cost index funds (see chart). If your actual returns beat those numbers, your broker beat the market.

Note: Go to Morningstar to get performance of these funds over longer periods.

So if your portfolio underperforms for a year or two, it doesn't prove that your manager is bad, but it's an early indication that he's not likely to be one of the few that does beat the market over long periods of time.

One alternative is to wait about five years, doing the calculations annually and, if there is significant underperformance, you can be statistically confident that your manager is not one of the very few that will outperform the market in the long-run. The obvious problem with this is that you may have lost out on hundreds of thousands of dollars in returns by then.

My strong recommendation is not to wait. In addition to benchmarking performance for the relatively short time you have been with this broker, here are some better questions to ask to make your decision now:

1. What are the total fees I have paid for my account on an annual basis? Ask him to include all fees rather than just the fees that he or his firm is making. Make sure it includes commissions, asset-based fees, fees of the underlying investments, and hidden trading costs such as those of the mutual funds within the account. If you are paying more than 1% annually, your odds of beating the low-cost equivalent indices may be worse than winning the lottery.

2. Is your broker frequently moving your money into investments that have performed well in the past? Look at the turnover in the account. Frequent buying and selling within a portfolio is known as performance chasing and is statistically likely to increase costs, lower your return, and raise the amount of risk in your portfolio. A turnover of more than a third of your portfolio in any one year is a warning sign that you are not with the right guy.

3. What's the track record of the firm? Getting performance data on a brokerage firm is nearly impossible. Every firm has won some award for something, but that is very different from having systematic strong performance on a risk-adjusted basis. One thing I'll often do for clients is to look up the average Morningstar rating of the mutual funds within the brokerage firm. You can do this by going to Morningstar Fund Family Ratings. If the firm's mutual funds aren't stellar, then you may want to question why their award-winning research isn't being used by their own mutual funds.

Bottom line: Answers to these questions are likely to be far more predictive of what your performance will be than just past returns alone, and heck of a lot easier than waiting five to 25 years before deciding to pull the plug.

Are you on track for an early retirement? Tell us why at millionaire@cnnmoney.com. Include your financial details and your family could be profiled in a future column of our Millionaire in the Making series.  To top of page

Where to invest for the short term

Bear market: Don't get spooked

Investing $600K: Lump sum vs. little by little

More from the Mole in Money Magazine:

Truth or dare for your financial adviser: Put your prospective planner's frankness to the test with these four tough questions.

When to tell your planner you'll sleep on it: Why you shouldn't rush to act on advice, no matter how good it sounds.

Retirement: How much you'll really need: Sure you could live more cheaply in retirement. But some costs will go way up.

Photo Galleries
The 10 dumbest iPhone apps The iPhone App Store launched a year ago with 500 applications. Today it has more than 55,000. Some are useful - many are plain stupid. With help from Krapps.com's Alex Miro, we've picked out some of the dumbest. More
New GM's new cars GM is launching a slate of new products. Can they give a lift to the auto giant as it enters a new era? More
Barbie gets a makeover As Barbie celebrates her 50th anniversary, middle age may be her time to shine (again). More
© 2009 Cable News Network. A Time Warner Company. All Rights Reserved. Terms under which this service is provided to you. Privacy Policy
Copyright © 2009 BigCharts.com Inc. All rights reserved. Please see our Terms of Use.
MarketWatch, the MarketWatch logo, and BigCharts are registered trademarks of MarketWatch, Inc.
Intraday data provided by Interactive Data Real-Time Services and subject to the Terms of Use.
Intraday data is at least 20-minutes delayed. All times are ET.
Historical, current end-of-day data, and splits data provided by Interactive Data Pricing and Reference Data.
Fundamental data provided by Morningstar, Inc..
SEC Filings data provided by Edgar Online Inc..
Earnings data provided by FactSet CallStreet, LLC.