The 5-star hospital

When medical centers work like well-run hotels, the outcome benefits patients, staff, and the bottom line, reports Business 2.0 Magazine.

Bronson Methodist Hospital
Bronson Methodist Hospital
Why: Bathing rooms in natural light leads to shorter patient stays and higher staff satisfaction.

How: Designs include more skylights and rooms that overlook gardens; studies show that patients recover faster when they see trees from their windows.

Payoff: A 50 percent drop in the employee turnover rate at Bronson after the new facility was built--from 14 to 7 percent.




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