Location: Claxton, Ga.
"At about 9:45 a.m., I got the UPS package from Chrysler. I didn't have any inclination I was going to get a letter. After all, we're ahead of where we should be, having missed sales only once in the past year. We even doubled our sales one month.
I'm in a small town, about 40 miles from Savannah. Everyone knows everyone's name. I must have had 50 phone calls already from people in town who are upset.
When I had to break the news to the staff, some burst into tears. Our town has already been hard hit by the economy - this is just another nail in the coffin.
It's a mistake for Chrysler to shut us down because there isn't another Chrysler dealership for 25 miles. But more importantly, our employees are really all about taking care of the customers. They've made decisions at cost of human beings.
It's also not right that they kept us in the dark until the notice yesterday. They don't make snap decisions like this, so I feel they should have sent something along the lines of, 'We're thinking of terminating you, but we're not going to leave you hanging.' Instead, we got 'Take your sign down. You're done!'
The dealers don't cost them money - we pay for everything here, from every piece of paper to the brochures to the sign out front. We didn't cause the problems. So, we're petitioning to stay open. I hope they reconsider us." - as told to Emily Maltby
NEXT: Buddy Jones Chrysler, Dodge and Jeep
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