Flying High
Now more than ever, top customers of airlines find that loyalty pays. Business 2.0 takes a look at the best – and worst – of frequent-flier programs. By Lia Steakley
American AAdvantage
American AAdvantage
American is the most generous about granting elite status to travelers who lack the requisite miles. Periodic promotions boost customers who agree to fly an extra 5,000 or 10,000 miles in 90 days, even on discounted fares.

Key markets: Chicago, Dallas, Los Angeles, Miami, New York, San Juan

Elite miles: Gold (25,000), Platinum (50,000), Executive Platinum (100,000)

Pros: Members can lock in upgrades to business class on domestic flights early with $30 coupons worth 500 miles apiece. Admirals Club members have free access to Regus Group's fully equipped business lounges in 180 U.S. cities.

Cons: Unused miles expire after three years, and only Executive Platinum members can expect automatic upgrades. Members say in-flight service has declined and the new business-class seats don't compare to those on rival carriers.
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Market indexes are shown in real time, except for the DJIA, which is delayed by two minutes. All times are ET. Disclaimer LIBOR Warning: Neither BBA Enterprises Limited, nor the BBA LIBOR Contributor Banks, nor Reuters, can be held liable for any irregularity or inaccuracy of BBA LIBOR. Disclaimer. Morningstar: © 2012 Morningstar, Inc. All Rights Reserved. Disclaimer The Dow Jones IndexesSM are proprietary to and distributed by Dow Jones & Company, Inc. and have been licensed for use. All content of the Dow Jones IndexesSM © 2012 is proprietary to Dow Jones & Company, Inc. Chicago Mercantile Association. The market data is the property of Chicago Mercantile Exchange Inc. and its licensors. All rights reserved. FactSet Research Systems Inc. 2012. All rights reserved. Most stock quote data provided by BATS.