Brand Rx for Chrysler

With a few improvements, Chrysler can win back American car buyers. But it still has a few kinks to work out. Here's a look at the carmaker's hits and misses.

Keep that off-road mojo...
Jeep Wrangler
Keep that off-road mojo...
Jeep has a pureness of purpose not found in any other non-luxury brand. That's why it's the ultimate survivor.

Since the end of World War II, the Jeep brand was sold to company after company. Many of its new owners failed, but Jeep always kept going.

The core of Jeep is the Wrangler. It's a rough-edged off-roader that traces its roots all the way back to the original military beast of burden.

In its last redesign, Chrysler actually managed to extend the Wrangler's market reach without alienating hard-core "Jeepers." It did this by adding a second pair of doors to the extended version of the vehicle, called the Wrangler Unlimited.

And now it's an undeniable hit for Chrysler. Dealers are selling them as fast as they can get them.

There is one small downside to all this, however. By bringing in all these new owners, Jeep could contributing to its own low owner-satisfaction scores. Many of these people have never owned a Jeep before and may not have realized just how rugged it really is.

The Wrangler is designed to be driven across forbidding landscapes with its roof off and then get hosed out afterwards. In a Wrangler, the plastic interior really is purposeful. So is the harsh ride and shopping cart handling. But after a few weeks of ownership, the average suburbanite who thought the Wrangler was "cute" may just rethink the whole idea.


Challenges

Chrysler

Chrysler

Dodge

Dodge

Jeep

Jeep
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Most stock quote data provided by BATS. Market indices are shown in real time, except for the DJIA, which is delayed by two minutes. All times are ET. Disclaimer. Morningstar: © 2018 Morningstar, Inc. All Rights Reserved. Factset: FactSet Research Systems Inc. 2018. All rights reserved. Chicago Mercantile Association: Certain market data is the property of Chicago Mercantile Exchange Inc. and its licensors. All rights reserved. Dow Jones: The Dow Jones branded indices are proprietary to and are calculated, distributed and marketed by DJI Opco, a subsidiary of S&P Dow Jones Indices LLC and have been licensed for use to S&P Opco, LLC and CNN. Standard & Poor's and S&P are registered trademarks of Standard & Poor's Financial Services LLC and Dow Jones is a registered trademark of Dow Jones Trademark Holdings LLC. All content of the Dow Jones branded indices © S&P Dow Jones Indices LLC 2018 and/or its affiliates.