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17. USAA

USAA
Rank: 17 (Previous rank: 45)
What makes it so great?
The provider of financial services to members of the U.S. military extended employee health benefits to domestic partners this year. Its 31-acre campus has walking trails, jogging trails, and three state-ofthe- art fitness centers.
Headquarters:
9800 Fredericksburg Road
San Antonio, TX 78288
2009 revenue ($ millions): 17,558
Website: www.usaa.com
 
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Is USAA a great employer, or what?
Employees  
U.S. employees 21,889
Employees outside U.S. 125
Jobs  
New jobs (1 year) -242
% job growth (1 year) -1%
% voluntary turnover 4%
Applicants 111,849
Job openings (as of 1/7/11) N.A.
Pay Avg. annual pay*
Most common job (salaried):
Software Developer and Integrator I		 $92,853
Most common job (hourly):
Member Relationship Specialist II		 $46,102
Benefits  
Paid sabbaticals No
Onsite child care Yes
Health  
100% health-care coverage No
Onsite fitness center Yes
Subsidized gym membership No
Work-life  
Job sharing program No
Compressed workweek Yes
Telecommuting Yes
Diversity  
% minorities 44%
% women 58%
Has nondiscrimination policy
that includes sexual orientation?		 Yes
Offers domestic partner benefits
for same-sex couples?		 Yes
Professional training  
Salaried employees (hrs./yr.): 37
Hourly employees (hrs./yr.): 75
From the Feb. 7, 2011 issue
Notes:
N.A.: Not available. U.S. employees includes part-timers as of time of survey. Job growth, new jobs, and voluntary turnover are full-time only. Revenues are for 2009 or latest fiscal year. All data based on U.S. employees, except job openings, which are worldwide.
* Average annual pay: yearly pay rate plus additional cash compensation for the largest classification of full-time salaried and hourly employees.
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