4. Stand out
Aware that big companies keep track of what's said about them on sites like Twitter, Dyn, a 135-person tech company in Manchester, N.H., tweeted out wacky videos, like a musical pitch called "Dyn Loves Expedia," to that firm and five others. It's now talking with four of those potential customers. "It raised awareness about what we do and helped us get a conversation started," says Ryan O'Hara, business development team lead.


By Verne Harnish, contributor @FortuneMagazine - Last updated April 27 2012: 12:44 PM ET
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