Our Terms of Service and Privacy Policy have changed.

By continuing to use this site, you are agreeing to the new Privacy Policy and Terms of Service.

IPhone problems? It's an annual tradition

iphone4.top.jpgApple fans at the the Lenox Mall in Atlanta show off a newly purchased iPhone 4. By David Goldman, staff writer


NEW YORK (CNNMoney.com) -- It's iPhone launch day -- a tech holiday! -- and the annual traditions are running full steam: lines at Apple stores are epic, and the blogs already buzzing with gripes about the brand-new phones.

This time around, the two main complaints revolve around reception problems and sporadic accounts of yellow spots and bars marring iPhone 4 screens. Gizmodo is hosting a photo gallery of user-submitted images showing translucent yellow splotches that appear underneath the iPhone screen's glass.

But as quickly as the bug reports popped up, so did the rebuttals. Some customers said the yellow magically faded away as the day wore on and their new phones got more use. A popular explanation of the phenomenon is that the yellowness is from the glue used to attach the screen to the iPhone's body. Since Apple manufactured and shipped the phones so quickly, some bloggers say, the glue had not dried yet on some phones.

Apple (AAPL, Fortune 500) did not immediately respond to a request for comment on the reports. No mainstream media reviews of the iPhone mentioned any yellow dots or bars.

But one issue that did come up in an influential review was matched by blogosphere grumbling on Thursday. In his review in the Wall Street Journal this week, Walt Mossberg said that his iPhone 4 had trouble finding a cell network in places where his iPhone 3GS had no problems.

In some cases, his phone showed no bars of reception but could still make calls, which Apple chalked up to a software bug.

IPhone 4 users reported similar issues on blogs, saying that the phone's signal appeared to go in and out when they placed their hands on the steel antenna surrounding the phone.

"IPhone 4 problems" was among the top 10 searches on Google Thursday, as customers, bloggers and tech enthusiasts weighed in with issues and explanations.

It's certainly not the first time that Apple has faced complaints after a new product ships.

About one in a thousand first-generation iPod Nanos shipped with cracked or broken screens, according to Apple. And iPhone 3G users quickly complained about a lack of service in 2008, which AT&T (T, Fortune 500) eventually said was the result of a network overload. That's a problem it is still working through. To top of page

Index Last Change % Change
Dow 17,773.64 -57.12 -0.32%
Nasdaq 4,775.36 -29.93 -0.62%
S&P 500 2,065.30 -10.51 -0.51%
Treasuries 1.82 -0.02 -1.03%
Data as of 8:47am ET
Company Price Change % Change
Bank of America Corp... 14.56 -0.23 -1.56%
Freeport-McMoRan Inc... 14.00 1.34 10.58%
Ford Motor Co 13.56 -0.53 -3.76%
Apple Inc 93.74 -1.09 -1.15%
Microsoft Corp 49.87 -0.03 -0.06%
Data as of Apr 29
Sponsors

Sections

The Oracle of Omaha joked that the impact on Corporate America would not be the biggest problem of a Donald Trump presidency. More

The Dow is down 300 points over the past two days, leaving the index on track for its worst week since early February. Blame fumbled earnings reports from the likes of Apple and Google as well as concerns about the Bank of Japan. More

Now you can watch the SpaceX Falcon 9 rocket land on a barge as if you were standing on the deck of the ship. More

Visa says new software will allow consumers to check out with chip cards as fast as swiping a card with magnetic strip. More