Barry Morrison, regional director of the Anti-Defamation League, wrote an e-mail to Urban Outfitters, arguing: "We find this use of symbolism to be extremely distasteful and offensive, and we are outraged that your company would make this product available to your customers." Within weeks, Urban Outfitters removed the T-shirt from stores.
JC Penney CEO Ron Johnson addressed his naysayers at Fortune Brainstorm Tech. The transformation of the embattled retailer has only just begun.
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