Northern Trust banks on the rich

northern_trust.top.jpg By Scott Cendrowski, reporter


FORTUNE -- For years Northern Trust watched other banks load up on risk. Lending standards disappeared, conservative balance sheets became a liability, and exotic investments were in vogue. Northern's approach was old school.

Today, Chicago's oldest and largest remaining independent bank is one of the industry's rare success stories. Last year it earned $864 million, and it was one of only two banks in the S&P 500 index not to cut its dividend. That helped Northern (NTRS, Fortune 500) jump two spots in Fortune's 2010 World's Most Admired Companies survey to No. 1 in its category for the first time.

The linchpin to Northern's success is its touch with rich clients. Unlike rival U.S. Trust, which was acquired by Bank of America (BAC, Fortune 500), Northern hasn't become part of a financial supermarket. Nearly half its $3.8 billion in revenue comes from wealthy clients (those with more than $1 million to invest), a percentage more than double that of many of its competitors. The rest comes from services for institutional investors, such as valuing derivatives.

During the height of the credit crisis, CEO Rick Waddell remembers walking through the Chicago headquarters as clients stood in long lines there and elsewhere to deposit a total of $90 million a day that they had moved out of other firms. "The marching orders I've given everybody: Take care of our clients, because they pay the bills around here," says Waddell, a 35- year veteran who started right out of Dartmouth.

That directive has worked out well for Northern, as wealthy families burned by Bernie Madoff and Wall Street banks look for stable firms. In the first quarter, new referrals, a key metric in the industry, jumped 30% -- the most since the early 1990s. Says Barclays Capital (BCS) analyst Jason Goldberg: "The fact that these guys have been around 120 years bears more credence today than it did three years ago."

Ironically, Northern faces a tougher market in the aftermath of the downturn. In the first quarter it booked a $20 million charge from money market fees it waived because of 0% interest rates. And its conservative investment book full of Treasuries earns little return. But with a burnished reputation and wealth rates growing again, the bank looks to expand in places like Washington, D.C., and China. As Waddell likes to say, "Then it's the matter of 'Who do you trust?'" To top of page

7 things to know before the bell
Right Now

Just the hot list include
Frontline troops push for solar energy
The U.S. Marines are testing renewable energy technologies like solar to reduce costs and casualties associated with fossil fuels. Play
25 Best Places to find rich singles
Looking for Mr. or Ms. Moneybags? Hunt down the perfect mate in these wealthy cities, which are brimming with unattached professionals. More
Fun festivals: Twins to mustard to pirates!
You'll see double in Twinsburg, Ohio, and Ketchup lovers should beware in Middleton, WI. Here's some of the best and strangest town festivals. Play
Key to NBA's success? Embracing tech
NBA Commissioner David Stern says the basketball league is looking to expand its use of technology to improve gameplay and increase its audience. Play
Selling Roy Rogers' former ranch
With 67 acres of land and room for 150 horses, the former ranch of the 'King of the Cowboys' sold at auction for $640,000. Play
Track testing tires to find the best
Find out how TireRack tests and reviews tires and why choosing the right ones for your car is so important. Play
Company Price Change % Change
Ford Motor Co 8.29 0.05 0.61%
Advanced Micro Devic... 54.59 0.70 1.30%
Cisco Systems Inc 47.49 -2.44 -4.89%
General Electric Co 13.00 -0.16 -1.22%
Kraft Heinz Co 27.84 -2.20 -7.32%
Data as of 2:44pm ET
Index Last Change % Change
Dow 32,627.97 -234.33 -0.71%
Nasdaq 13,215.24 99.07 0.76%
S&P 500 3,913.10 -2.36 -0.06%
Treasuries 1.73 0.00 0.12%
Data as of 6:29am ET
Sponsors

Sections

Bankrupt toy retailer tells bankruptcy court it is looking at possibly reviving the Toys 'R' Us and Babies 'R' Us brands. More

Land O'Lakes CEO Beth Ford charts her career path, from her first job to becoming the first openly gay CEO at a Fortune 500 company in an interview with CNN's Boss Files. More

Most stock quote data provided by BATS. Market indices are shown in real time, except for the DJIA, which is delayed by two minutes. All times are ET. Disclaimer. Morningstar: © 2018 Morningstar, Inc. All Rights Reserved. Factset: FactSet Research Systems Inc. 2018. All rights reserved. Chicago Mercantile Association: Certain market data is the property of Chicago Mercantile Exchange Inc. and its licensors. All rights reserved. Dow Jones: The Dow Jones branded indices are proprietary to and are calculated, distributed and marketed by DJI Opco, a subsidiary of S&P Dow Jones Indices LLC and have been licensed for use to S&P Opco, LLC and CNN. Standard & Poor's and S&P are registered trademarks of Standard & Poor's Financial Services LLC and Dow Jones is a registered trademark of Dow Jones Trademark Holdings LLC. All content of the Dow Jones branded indices © S&P Dow Jones Indices LLC 2018 and/or its affiliates.